Terms of service
FURNIX Terms of Service
Welcome to Furnix. By accessing or using our website, placing an order, or purchasing any product through our platform, you agree to be bound by these Terms of Service.
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1. Acceptance of Terms
By using the Furnix website, you confirm that you have read, understood, and agree to comply with these Terms of Service, our Privacy Policy, Return & Replacement Policy, and any other policies published on our website.
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2. About Furnix
Furnix is a premium platform offering quality-checked furniture fittings, hardware, home improvement products, and related accessories from various brands and suppliers.
Every product listed on Furnix undergoes our quality evaluation process before being made available for sale.
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3. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information.
- Review all product specifications before placing an order.
- Ensure compatibility of purchased products with their intended application.
- Maintain confidentiality of their account credentials.
- Comply with all applicable laws while using the website.
Furnix is not responsible for purchases made using incorrect information provided by the customer.
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4. Product Information
We make every reasonable effort to ensure product descriptions, specifications, pricing, and images are accurate.
However:
- Product colors may vary due to screen settings and lighting.
- Dimensions may have reasonable manufacturing tolerances.
- Product packaging may change without prior notice.
- Minor variations do not constitute defects.
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5. Pricing
- All prices are displayed in the applicable currency.
- Taxes, shipping charges, and other applicable fees may be added during checkout.
- Furnix reserves the right to correct pricing errors at any time.
- Promotional offers may be modified or withdrawn without prior notice.
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6. Orders
Furnix reserves the right to:
- Accept or reject any order.
- Cancel orders suspected of fraud.
- Cancel orders due to pricing errors.
- Limit purchase quantities.
- Request additional verification before processing an order.
If payment has already been received for a cancelled order, the amount will be refunded where applicable.
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7. Shipping & Delivery
Estimated delivery dates are provided for convenience only.
Delivery times may vary due to:
- Courier delays
- Weather conditions
- Government restrictions
- Natural disasters
- Other circumstances beyond Furnix's reasonable control
Furnix is not liable for delays caused by third-party logistics providers.
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8. Return, Replacement & Refund
All products sold by Furnix are governed by the official Return & Refund Policy.
- Products are non-returnable.
- Damaged products may qualify for replacement after verification.
- Refunds are generally not provided except where required by applicable law or as specifically stated in our policies.
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9. Warranty
Where applicable, products are covered only by the manufacturer's warranty.
Furnix may assist customers in coordinating warranty claims but does not provide additional warranties unless explicitly stated.
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10. Intellectual Property
All content on the Furnix website, including:
- Logo
- Brand name
- Images
- Product descriptions
- Graphics
- Videos
- Catalogues
- Website design
is the property of Furnix or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
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11. Prohibited Activities
Users must not:
- Misuse the website.
- Attempt unauthorized access to systems or data.
- Upload malicious software.
- Copy or scrape website content without permission.
- Use the website for unlawful purposes.
- Submit false or fraudulent orders.
Violation of these terms may result in suspension or permanent termination of access.
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12. Limitation of Liability
To the maximum extent permitted by law, Furnix shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Delays caused by third parties.
- Improper installation or misuse of products.
- Normal wear and tear.
- Customer errors in product selection.
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13. Force Majeure
Furnix shall not be responsible for delays or failures resulting from events beyond its reasonable control, including natural disasters, pandemics, strikes, government actions, transportation disruptions, or other unforeseen circumstances.
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14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India, unless otherwise required by applicable law.
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15. Changes to Terms
Furnix may revise these Terms of Service at any time. Updated versions will be published on the website with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
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16. Contact
For any questions regarding these Terms of Service, please contact the Furnix Customer Support Team through the contact details provided on our website.
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FURNIX Commitment
At Furnix, our goal is to build lasting trust through quality, transparency, and reliable service. Every interaction with our customers is guided by our commitment to delivering premium products and an exceptional buying experience.
FURNIX
Quality Checked. Trust Delivered.